Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts for the perfect fit.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but you can request changes within 1 hour of placement by contacting our support team.
Are the colors of the clothes accurate on the website?
We strive for color accuracy, but please note that display settings on different devices may cause slight variations.
Do you restock items that are sold out?
Many of our popular styles are restocked. You can sign up for 'Back in Stock' notifications on the specific product page.
How should I care for my CNP garments?
Care instructions are located on the inner label of each garment and on the product description page online.
Do you offer international shipping?
Yes, CNP ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.